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Environment, Social and Governance

The essence of Cosette is that of conscious curation, offering our customers an avenue to luxury goods within an innovative and ethical environment. We remain committed to working towards the betterment of our planet and our people. At present, we are proud to offer a business model for overstock product to be available for purchase, reducing landfill and excessive destruction of merchandise. To further our pledge for an inclusive and sustainable future for fashion and the world at large, we have identified three key pillars housing strategic targets to ensure the vision of Cosette continues to employ an ethos of environmental and social responsibility. Our team is united in our efforts to contribute positive change from a grassroots to global scale.

The Products We Love

It is front of mind to ensure our brand portfolio is mindful of environmental transparency, championing seasonless lasting luxury for a true circular approach.

Our drive is to cultivate a platform that inspires our community to invest in consciously made, responsibly crafted products that stand the test of time.

  • We will continue to offer a streamlined pathway for overstock goods to be available for purchase, thus decreasing landfill or unnecessary destruction of goods.
  • Our team will identify and commit to advocate brands within our portfolio leading the industry within their internal ESG policies and/or corporation group policies; i.e.:
  • Stella McCartney (sustainable and cruelty-free) · Chloé (B Corp certified) · Dior (Positive Luxury's Butterfly Mark certification).
  • A strong focus on expanding our product offering to include a wider selection of non-leather, regenerated or upcycled materials by June 2023, and ensuring our product offering is inclusive of items manufactured using processes that reduce resource use and pollution.
  • Sustained and on-going internal education with buyers and sales associates across new innovations in sustainable materials and practices within our brand portfolio, highlighted across our e-commerce platform and storefront.
  • Providing care guides and eco-friendly care products to support the longevity of our products.

The Planet We Love

Reducing the impact of our operations to create a sustainable, circular and inclusive business is integral to our present and our future.

We understand and are driven to utilise the latest innovations in packaging, distribution and energy use to foster minimal environmental impact.

  • Our team is consistent in implementing improvement and upgrades in Cosette packaging, utilising responsibly sourced and recycled materials, ensuring Cosette gift boxes are fold flat for ease of recycling and contain no plastic-based tapes or non-eco-friendly adhesives.
  • We are extending our waste reduction efforts by limiting hardcopy invoicing for customers and offering paperless communication.
  • Conducting periodical environmental audits and assessments, to ensure our sustainability targets remain above industry standard and assuring full transparency in progress updates with our brand partners and clientele.
  • Our roadmap is dedicated to sourcing energy efficient alternatives across the business, starting with carbon neutrality by end of 2023 and adapting business channels to mitigate climate change. Our focus remains exploring renewable energy/energy reduction options where available for the business to promote a climate friendly system and taking action to increase energy efficiency across packaging, distribution and retail.
  • Engaging with our current freight suppliers (DHL, TNT, UPS and Startrack) on their current sustainability options to encourage a cleaner distribution method, with an aim to achieve ~10% reduction in carbon neutrality at no cost across 2023 and beyond.
  • Providing a clear understanding of the cost and application of carbon offsets and determining a potential additional pricing option at checkout at the election and cost of the purchaser.

The People We Love

We are passionate to cultivate a company culture that is inclusive, diverse and supportive to our team and consumers alike.

  • We endorse diversity and inclusivity throughout the entirety of our corporate and employee division, cultivating a safe and supportive environment for all.
  • Directing all brand messaging to support inclusive and varied brands and talent across our visual platforms, representing diversity across all marketing collateral, editorial and social content.
  • Fostering a healthy and uplifting environment for employee engagement through strategic and engaging leadership, communication, empathy and integrity, and safeguarding equal access to employment opportunities regardless of any protected characteristics, such as race, gender, disability, religion, nationality, sexual orientation, or age.
  • Upholding our duty of care to provide a safe work environment for all staff and clientele, and regularly implementing updated information, training, instruction and supervision required to maintain healthy and secure work conditions.
  • Adhering to all mandatory product safety standards and regulations to meet consumer guarantees under the product safety laws (Consumer Protection Act 1986).
  • Regularly conducting supply chain audits with our key suppliers, to maintain a holistically ethical approach to maintain best practice across all facets of the business.
  • We have a zero-tolerance approach to modern slavery and all forms of discriminatory or exploitative behaviour and treatment, whether within our own business or that of our suppliers, and remain committed to taking steps to ensure that slavery and human trafficking play no part in our own business or in our supply chains.
  • Our business and any related employees will always demonstrate the highest levels of integrity and honesty in order to uphold both personal and corporate reputations to inspire confidence and trust in their respective actions, and conduct all business in a fair, impartial, and efficient manner.
  • We remain committed to learning and improvement in the ESG space, utilising our peers and industry leaders alongside input and advice from shareholders and our corporate board.