For all orders placed:
Monday – Friday: shipped within 24 hours. Friday afternoon – Sunday: shipped the next business day.
After an order has shipped, delivery should not take more than 5-7 business days. Please note, depending on
your location, the delivery may take an additional few days to arrive. If you are liable to pay customs
duties, these clearance procedures may impact the estimate delivery times.
If you find a more competitive price on the exact product, we will gladly match that price. That’s how confident we are in offering you the best price. Simply provide our customer service team proof of the lower price, by means of a current advertisement or website address. Once your price match request is confirmed, we will create an offer for you to purchase the product from COSETTE at the lower price.
Since 2015, COSETTE has offered the finest collection of authentic luxury brands. We make
luxury accessible to our customers by sourcing our products from a network of European based suppliers with
decades of experience dealing in luxury brands.
The integrity of our supply chain verifies the authenticity of the products we sell. This includes inquiries
to ensure that our suppliers have an established reputation for supplying authentic products to other
retailers and trace the product through the supply chain
COSETTE is able to offer these reduced prices by parallel importing directly from European retailers and suppliers, primarily from Italy. Some of these products may be overstock, but they are always new (never used or pre-owned), authentic and therefore of the highest quality. This direct sourcing means that we are able to share the benefit of any pricing advantage we obtain with our customers.
You can initiate a return within seven (7) days after receipt. Item(s) must be unworn and
unused with the original returns seals still attached. Returns outside this timeframe may be accepted at
discretion. If returns outside of the 7 days are approved, amounts will only be refunded as a store
credit.
We offer free return labels for the following.
Change of mind, refund to store credit.|
We sent you the wrong item.
The item we sent is faulty.
When a return is not free.
If you return your item and request a refund, due to change of mind, or other reasons than mentioned above, a
shipping and handling fee will be charged.
Australian customers: AUD20
United States and Canada: USD100
All other countries: Contact customer service to get an estimate on the shipping and handling fee.
