Cosette reviews

93 reviews • Source: Sitejabber
Christie W.
Christie W.

Great value, the shipping was fast too, overall an excellent experience.

Jasbir K.
Jasbir K.

Can trust this website for authentication purposes. Real products and most of the collection,

Val B.
Val B.

I recently ordered a candle and was impressed by how quickly it arrived; less than 3 days! It was also beautifully packaged, making the experience even more enjoyable. I'm very pleased with my purchase. Thank you for such excellent service!

Lyndal L.
Lyndal L.

I love my Chloe bag. The quality is excellent and the price was great. Super fast delivery and the packaging was well protected in a beautiful box and bag. This is my second designer bag I have purchased from this company and I cannot fault it. Very easy transaction and fast shipping. Will definitely be buying more from them.

Kym M.
Kym M.

Used Cosette twice and blown away with the totally professional experience from start to finish. The incredibly beautiful packing boxes are almost a 'crime' to throw in the bin.

Vladimir C.
Vladimir C.

When i purchased the item, there were some issues but the service team took on board my feedback and rectified it quickly. I do understand issues sometimes happen and even though purchase did not go as planned the service was really good to rectify it all. Given the experience i would recommend and shop there again.

Alex Y.
Alex Y.

Perfect quality of the product and customer service. Exemplary. Cosette won't be going out of business any time soon!

Hung N.
Hung N.

Overall experience was good. Delivery was very disappointed as Australia Post left the package without signature

Gabby G.
Gabby G.

Great sunglasses, exactly as described. Good value for your money. It's an original product.

Denise J.
Denise J.

I bought online and received exactly what I ordered Love my Gucci bag. Thank You

Elizabeth O.
Elizabeth O.

Fantastic service and delivery. Item exactly as described. Someone's going to get a nice surprise this Christmas!

AV H.
AV H.

Great service, with care and attention to detail. Will certainly recommend.

Danielle P.
Danielle P.

Amazing customer service. Stunning, quality sunglasses.

Donna S.
Donna S.

Easy to order, shipping was fast! They have what I was looking for.

Heather C.
Heather C.

Bought a cute little Dior lambskin wallet and a sweet Gucci gold chained purse. The customer service is amazing and fabulous. I will be buying from here again and again, the best service! I flew over to Sydney from the US and it totally was worth going here to shop. So many great items and it was hard to choose just a couple.

Tracey O.
Tracey O.

My Burberry tote was extremely well priced on Cosette. The online experience was easy and two days it arrived, beautifully packaged. I know there has been controversy around the site in the past, but my experience was only positive. I will use Cosette again.

Adam T.
Adam T.

Great Service, perfectly packed fast shipping and first Class products. Outstanding thank you.

Noreen F.
Noreen F.

It was easy, the shipping however was long for something coming from Australia.l Order bags from overseas and I get it within 3 days.

Lala I.
Lala I.

I received with good package 📦 and the bags were so stunning

Jessica A.
Jessica A.

Easy service and great deals

georgette L.
georgette L.

How cheap and easy

Louise J.
Louise J.

Great discount thanks

Nouman V.
Nouman V.

Loved how you give discount.

George H.
George H.

Paypal did not process for some reason

Kim H.
Kim H.

Price. Fast shipping

Marcel V.
Marcel V.

Quick and easy, we love Cosette and we are never disappointed. Thank you

Mohika B.
Mohika B.

Excellent customer service! Love their collection. Fast and easy checkout with free delivery. Always a lovely experience. Highly recommend!

Alexis A.
Alexis A.

High service and authentic bags confirmed

guy V.
guy V.

Customer service is top-notch, with a highly responsive team that made my shopping experience smooth and enjoyable. The authenticity of the luxury bags is unmatched, and the quality is evident. I highly recommend this site for anyone seeking genuine luxury items and first-class service.

EP P.
EP P.

I am a seasoned shopper and was desperate to get the Valentino Roman stuff bag in baby blue, which was unavailable in AU at the time. I found it on Cosette and the price was so much cheaper than in store, their great returns policy got me over the line so I took a chance - and I'm so glad I did. It was amazing service, super fast replies via email and IG, the bag arrived the next day in perfect condition. It's stunning and 100% real with authenticity cards from Valentino (I know my designer products). After a few wears a stitch came loose so they offered to fix it free of charge, so helpful and great to deal with. Highly recommend ordering from Colette, I'll definitely be ordering more. Thanks for your fab site and service!

Sharon J.
Sharon J.

I was having problems with trying to find a bag that was within my price range. I found Cosette and I was relieved when I was able to find a bag that were within my price range and able to use after pay to purchase it. Will definitely be back.

Davina B.
Davina B.

A very trustworthy website. Ordered few times and always getting my shipment earlier than expected! Also the quality of the products are great with all dust bags and documentations.

Trevor G.
Trevor G.

I got a Dior Bag on Cosette and couldn't be happier. It was delivered in 3 days at no charge - the way it should be! I will definitely place another soon once I have some money to spend.

Margaret G.
Margaret G.

I was able to come across the sale section on Cosette and found a great bag with a great discount. Also the payment options are great and hard to find for luxury designers.

Ann M.
Ann M.

I bought a Bottega Veneta handbag, absolutely love it and great packaging, will order more, my favourite site for designer handbags and I have just order a pair of sunnies today.

Graham P.
Graham P.

Have ordered 4 items in the space of 3 months and each has come beautifully wrapped and speedily delivered. I have returned one of them because did not like the color and the return process was easy.

Catherine W.
Catherine W.

Their collection is great at the best price. Always meticulously packaged and fast delivery! Will definitely be sharing this good address.

Dorothy C.
Dorothy C.

Cosette is my go to destination. They have beautiful handbags by all the key designers and you can always find that perfect one. Love the fast delivery.

Sarah R.
Sarah R.

I had a good experience ordering through Cosette but I will say I didn't have to return anything so I guess I can't fully comment on their customer service quality. I love the way they package orders as it makes it a delight to receive a package from them.

Leonie N.
Leonie N.

I do a lot of online shopping. In my experience Cosette have their processes down to perfect. They deliver quickly. If there is any problem with an item it is so easy to do a return. It's actually easier than going back to a shop to do a return.

Zainab M.
Zainab M.

I have only just discovered Cosette, and as someone who cross-searches everywhere, they have the best prices for quality designer accessories that I can find. The site is simple to use, and DHL delivery is super fast. LOVE this site!

Kelly C.
Kelly C.

Have ordered numerous items from them and all have arrived in a timely manner and product was as advertised. Will continue giving them my business as they are great. Tracking provided right away and accurate.

Carole G.
Carole G.

Amazing customer services and speedy delivery. Everything came perfectly packaged and exactly as described online.

Nuala O.
Nuala O.

My experience was very good. No issue at all. My bag was shipped the next day and arrived before the request delivery date.

E J K.
E J K.

Shipping was really fast, everything with ordering is soo easy. I really like this page and all stuff that i ordered! Thank you so much!

Julie P.
Julie P.

I m extremely impressed with the delivery speed. Ordered the item on Friday and received the prdt on Monday ( this shipment was from Sydney to Perth). Very happy with my purchase especially I bought the item on sales price plus Cosette had free delivery discount on that day.

Lian A.
Lian A.

Great service! Excellent experience! Delivery tom Brisbane was very fast, and my bag was perfect. Definitely very happy to choose them.

Ann D.
Ann D.

Excellent! Fast delivery... very reasonable care details in parcel packaging. Highly recommends to my friends and place the next order very soon.

Gill H.
Gill H.

Very fast shipping. Loved the Balenciaga shoes, thank you! I highly recommends! I will place the another order very soon.

Donna O.
Donna O.

Fast delivery. Good selection of products and good sales. Positive experience. Highly recommends them to my friends always time!

Liz P.
Liz P.

I have been very satisfied with my purchases from Cosette however the most recent was a little disappointing as the item I received did not fit the description listed on line. In saying this I have had good communication about the return process.

Angela M.
Angela M.

Very easy transaction, from ordering to delivery A+. Of course, I want to recommends them wihout any type of hesitations!

Sandra F.
Sandra F.

Was a easy and enjoyable experience shopping with cosette. I am satisfied. Cannot fault there website and delivery 5 stars.

Maureen M.
Maureen M.

Everything great as always! Perfect timing and delivery. Definitely recommends them wihout any type of hesitations!

Elizabeth H.
Elizabeth H.

Always a great experience with Cosette- fast shipping, best prices, customer service team is unbelievably helpful. This was bought with a store credit after a return for for the wrong colour. Their attention to detail and helpfulness is second to none. My go to for all things luxury.

Jillian V.
Jillian V.

I do most of my shopping online and have found Cosette to be super quick. I receive the items within a week and I live in the US. When I have to return an item the process is just as speedy. I will continue to go to Cosette website before any other.

Jenny T.
Jenny T.

My recent shopping experience with Cosette will be the first of many. Not only are the bags displayed beautifully on the website which is easy to navigate, my questions were answered promptly and in detail. My purchase arrived punctually and exquisitely wrapped even down to the detail of covering them so that it arrived in pristine condition. I was very impressed and will continue to shop with Cosette, a company who values their clients and their experience.

Penny l.
Penny l.

Great place to shop. I'm so happy with my purchase. They had great customer service and fast shipping! I will be purchasing from here again.

Jenny A.
Jenny A.

Everything was smooth, easy and fast. I received my bag on time. Thanks for the quick delivery, I will be ordering some more soon!

Anne M.
Anne M.

Love the bag! Legitimate site. Only downfall for me was that it took about a week to dispatch the order but once that had happened it took 2 days to be delivered so i was quite impressed with that part. It was a pre-order so this is also why.

Stella T.
Stella T.

I have ordered my sunnies on Monday morning and got them delivered on Tuesday lunch time. Shipping is fast and the price is great, you can use it with confidence!

Heather M.
Heather M.

Original product in a great packaging and fast delivery through dhl. This is the best outlet I have been shopping from.

Joyce V.
Joyce V.

Was fast and easy! Also reached out to customer service with a question and rep got right back to me! The delivery is so quick and the tracking is great.

Malcolm W.
Malcolm W.

Very happy with my new handbag. I had checked for authenticity and 100% genuine. The service is excellent and the price is great. Will definitely be back.

Geva B.
Geva B.

Great and fast shipping experience. Would recommend and will order again. Everytime I ordered I received my order in less time that the actual estimated delivery date was showing.

Dorothy M.
Dorothy M.

Good amount of sales. Fast deliveries. Customer service is efficient A great pleasure! Love my jacquemus handbag. You just need more brands and I will buy more. Thank you.

Paul B.
Paul B.

Very good and reliable website! All items are definitely authentic at amazing prices. Would always go back and shop with Cosette. The packaging is great too! Will recommend!

Shawn H.
Shawn H.

The preparation for the shipment was a little delayed. It took about 10 days to ship. However, my package arrived, and my beautiful bag perfectly wrapped. Overall, it's good shipping experience.

Linda R.
Linda R.

I chatted with Tom Today and he was great, super-nice, straightforward, and helpful! He helped me resolve tracking issues with my package and it was just an all-around great experience in customer service!

Rae J.
Rae J.

Love the fact that you are making luxury accessible with afterpay and other payment options! I picked my order in store and Bella was so lovely to deal with. Will be back.

Sylvia H.
Sylvia H.

Absolutely brilliant! Super fast delivery! Excellent communication! Got my order in 48 hours! The quality of my Gucci Belt is great! Thank you so much! I will definitely order again!

Gillian B.
Gillian B.

I had a great experience with Cosette as a first time. Fast and well organized. Customer service was really helpful as well. I have also pick up my bag in their beautiful duty free store in Sydney and fall in love with another bag.

Elaine C.
Elaine C.

I love my new Gucci Bag! There are exactly what I wanted, and the quality is superb! Also, very happy with it! I would recommend shopping with Cosette. Thank you!

Anne B.
Anne B.

The communication after my purchase has been great, my item arrived shortly after I received the shipping confirmation and I am so pleased with my new handbag. Thank you for such a great service.

Carolyn N.
Carolyn N.

I am a fashion addict and I have been shopping on so many sites but the experience I had with Cosette has been amazing. My order was shipped on the same day I placed my order and was delivered in 24 hours. Packaging is beautiful and I have been saving $ great price! My new go to shop!

Fiona M.
Fiona M.

Shipping was fast, packaging is great and I love the products I ordered! Thank you very much to Tom from customer service for helping me out with the colour of my handbag. I am in love with it and will definitely be back for more.

Janet W.
Janet W.

Great online store for luxury handbags, good prices and quick shipment. I had my bag authentified by a third party and it came back 100% authentic. I will definitely recommend it to all my friends.

Nicola B.
Nicola B.

It was good even tho the stuff I order was out of stock and I had to wait but customer service stay in touch with me till they were able to ship my order out to me thank you!

Gillian C.
Gillian C.

This is my first experience with Cosette and could not be happier. I was notified every step of the way from the time I placed my order, to shipping, and delivery I definitely will buy with them again.

Rebecca B.
Rebecca B.

Excellent in every respect. Fantastic product selection, very good photo information on the products. Extremely fast shipping, perfectly packaged. Many thanks to the team at Cosette. This is true excellence.

Mary B.
Mary B.

I enjoy very much the shopping experience with Cosette. Thanks for making me feel valued as a customer and for the nice personal touch (note and fashion quote). It is always a nice and special surprise when I open my order. Please continue.

Anne J.
Anne J.

I'm always initially hesitant about buying luxury goods at discounted rates (are they fake? Is it a scam?) but I did some research about Cosette and everything checked out. I ordered a Prada bag at a good discount and it arrived only a few days later and it was perfect and authentic. Will be shopping with Cosette again!

Emma H.
Emma H.

This website is awesome! High end merchandise and you won't believe the prices! I am never shopping on another website. Did I mention I receive my item in 96 hours! All I have to say is WOW!

Keith W.
Keith W.

I purchased a bag from Cosette in June 2021 despite some negative feedback I read online as the colour of the bag was exclusive to their website. I later changed my mind because I found another bag that I preferred on their website, so I rang their customer service for product exchange. They explained to me that the order will have to be cancelled and then I can place a new order. This was done instantly and I got my money back in 2 days. I was really impressed by their swift response. The bag that I re-ordered came promptly and the packaging was fantastic. Their action defies the negative feedback that I read online before I decided to patronize them. Well done Cosette! Keep up the good work.

John S.
John S.

Unbeatable prices for real, authentic products. Don't believe the negative reviews out there saying the products aren't real. Lots of negative marketing towards Cosette from butt-hurt competitors who don't want to lower their prices. Fast updates and fast shipping. Secure payments and you get the product you wanted at a lower cost from other websites. Would give it more than 5 stars if I could.

Elena R.
Elena R.

Have shopped here quite a bit in the last few months. Items are always well packed. Great selection with good prices especially during sale period. Returns process is also smooth and really quick in the rare occasion that I need to make a return.

Solomon W.
Solomon W.

So far I've been very happy the service is excellent. Definitely recommends them/I really appreciate them/ Of course, I want to recommends them for everyone.

Elina F.
Elina F.

This is my 2nd time purchasing from cosette. Loved the experience with a prompt communication regarding a issues I had. Quick response solving all the matters. Not to mention very quick shipping also variety of collection that I could choose with satisfied price. Definitely going to shop again with cosette!

Synthia R.
Synthia R.

I ordered a Saint Laurent bag, I got it way earlier than expected, original, in a beautiful Cosette package. To be honest people's feedbacks made me feel suspicious, but I am totally happy with the purchase and service!

Janett M.
Janett M.

I've been really happy with my last few Cosette orders! I placed a big order recently and even though the shipment was late, customer service was really proactive with keeping me updated on the status. Returns process is seamless and fast. Same-day delivery in Sydney area which is great!

Leonel W.
Leonel W.

Ordered several times from Cosette and everything was fine, secure package, fast delivery, great packaging and an Entrupy certificate. Will definitely order again!

Bayan M.
Bayan M.

إنه بالفعل موقع رائع وجميل جدا وصادق وموثوق اتمنى من جميع الأشخاص الذين يهمهم للمصداقية بالعمل أن يقوموا بالدخول اليه والعمل معه

Clare B.
Clare B.

It's my first purchase from Cosette. Amazing discount + posted and received the next day by courier. My Celine bag is absolutely gorgeous. They referred me a 3rd-party Entrupy partner to get my certificate of authenticity done and it came back authentic in a few days after. Will definitely purchase again in the future.


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